Frequently Asked Questions


1. What services does DW MEDIA OFFER

We specialize in high-impact video production and photography for brands, businesses, and creators. Our core services include:

  • Brand story videos

  • Corporate interviews

  • Event coverage

  • Social media content

  • Short-form + long-form editing

  • B-roll capture
    Need something custom? Let’s talk.

2. Where are you based? and do you travel?

We’re proudly based in Cleveland, OH — but we travel nationwide for projects. Whether you’re in NYC, LA, Spain, Atlanta, Canada, United Kingdom or anywhere in between, we’re down to meet you there.

3. how much are your services?

Most common question, We don’t offer cookie cutter rates sheets. Every project is different. Pricing depends on the scope, travel, hours needed, and deliverables.

We’ll give you a clear quote after our discovery call.


4. What is you typical turnaround time for projects?

We aim for fast, clean delivery. General timelines:

  • Event photo gallery: 3–5 business days

  • Edited videos: 7–14 business days, depending on scope
    Rush delivery is available for an extra fee.

5. Do you require a deposit?

Yes. A 50% deposit is required to book your date and begin pre-production. The remaining balance is due upon delivery

6. What is you revision policy?

All video projects include up to 2 rounds of revisions. We want you to be happy with the final product — just give clear notes and we’ll take care of the rest.

7. Everything sounds good, HOW can we get started?

Everything is super simple. Fill out our general questionaire, takes under 5 minutes. this prepares us for your project needs, We’ll set up a quick call to talk goals, timeline, and get your vision rolling. Looking forward to building with you!